"If you are anything like me....you really didn't think about Jim when your car is running great and doesn't need anything. You knew Jim would just be there (at his old location) when something came up.
Much to my surprise last week, when I walked into the old location, and Jim was not standing behind the counter, welcoming back, smiling, and remembering my name. There was someone else, informing me that Jim left a few weeks ago to start his own repair shop. Although I was listening to this new guy telling me that he would provide the same service Jim gave to his customers, I knew that was impossible. I had to find Jim.
I knew that Jim was the only car guy I could trust to keep my car running well and who was more about providing good customer service than using me like an ATM machine! I was happy that my search lead me to My Car Guy and to Jim.
My car just received the suburb service it got accustomed to from Jim, and I, as the happy driver, drove away yesterday, knowing that I not only got a great deal and great service, but Jim, is now My Car Guy, and will continue to be. I may not think about Jim again until I need him, but when I do, I know he will take care of me, and I know where to find him...MYCARGUY-MN!
He is the most honest, most trustworthy, and best person ever to do business with! Shorewood is lucky to have him in their community!" -Joan C.
"Had great service. Have 3 vehicles needing service and checking out. Got them serviced, washed, diagnosed - all for a very reasonable price. CLEAN CARS IN MINNESOTA WINTER?!?! One issue was dangerous, so got it repaired right away. Am working on the other issues, and Jim is always fair, does what he says, and provides more than he promised. My type of place. Glad to know it is open for business." -Steve F.
"Thank you Jim for taking such good care of my family...and especially Hunter today! I love the comfort of knowing when my son called with a low fluid light on I can say, "just drive over to Jim, My Car Guy, and he will top it off and let you know if it's anything serious". Hunter did and called me back 15 minutes later to share with me how super "they" are there! That's coming from a 16 year old! Darn right "they" are!" -Wendy W.
"THIS IS THE ONLY PLACE TO BRING YOUR CAR!!!! Just had some pretty major work done on my Avalanche. From wheel bearings, to tranny work, to differentials! And New tires!! They had some problems that they did not foresee and ate the costs. Jim and his crew are very Honest and Dependable!! Would recommend to everyone!!!" -Scott S.
"Wonderful. Personal service and staff!!! Our family has known Jim for years and trust him completely! Thank you for always providing our vehicles with a life line! ;-D" -Wendy W.
"My wife Karen and I are so pleased with the service you've provided to us. We are former Mason Customers and were looking for a local "car-guy" that we could trust. Karen needed some work done on her minivan and I said we should give you a try. We look forward to being long term customers and just recently purchased the punch card promotion which looks like a tremendous value." -Aaron B.
"Got my oil changed on Monday and they found a completely plugged air filter that I didn't even know I had! No wonder my heat and air haven't been working well for years. No one else found this. It's good to have working heat again!" -Julie L.
"Attended the Open House for this garage. Jim has done an excellent job of creating an automotive service garage that rivals the luxury facilities at Mercedes, Lexus etc. Will take my cars to be service there as needed for sure." -Sam M.
"Really friendly atmosphere. Quick service. Went in for an oil change and the mechanic said he'd take a look at this awful rattling sound coming from my engine, that other shops had told me just to ignore, and fixed it! Got a free oil change and a free car wash on my first visit! Jim is my car guy!!!"
"Had a great experience yesterday with the diagnosis and repair of a problem with my airbag light. The washing and hand drying of my car was an unexpected bonus! I feel much safer now that my airbag light is off. This is a shop I would recommend to anyone. " -Larry M.
"Highly recommend My Car Guy. Jim and the staff are fantastic. I appreciate his honest recommendations. In the 5+ years I have known him, he has never tried to over sell me. It is extremely refreshing to walk into an automotive repair shop and not have to feel skeptical about what I am being told. My Car Guy is top notch!" -Rena D.
"Jim - thanks very much for the service to my 2002 Audi A6 last Saturday. I was very impressed with your operation and the service you provide. Honest, fair and technically competent is how I would describe doing business with you. I am telling all my friends about your new operation." -Greg Q.
"I have brought my vehicle here for several different issues since Jim opened his doors last year. Honest, fair, and inexpensive. You can feel confident that they will not pressure you into anything unnecessary! Jim will talk with you about your options and his staff will work hard to get the job done correctly the first time. I tried them out because it is really close to our house, but will continue to return for the awesome service! Thanks guys!" -Laura J.
"I had my first experience there today for an oil change. The service was great and I'll be going back! Thank you :)" -Nicole G.
"My Car Guy rocks! Got a free oil change and car wash on my first visit and they had fixed a horrible rattling noise in my engine that other mechanics had told me to ignore for years! Thanks!" -Chelsea M.
"My husband took our car there because we didn't know what was wrong with it. We were amazed by how nice and helpful Jim was. Sometimes getting your car fixed can be stressful but this was a great experience."
"It's really hard to find an honest, reliable inexpensive mechanic. Jim is all three. I would highly recommend tha t you go there, I wouldn't take my care anywhere else" -Andrew K.
"Great place to have your car serviced. No worries, honest and affordable. No second guessing. Jim, great business. Thank you!" -Mary A.
"Very good service, nice people, reasonably priced. What more does anyone need." -Jeff N.
"Our family has been taking our cars and trucks to Jim Steinwand for ten years. He is an excellent mechanic and honest business man. You can trust him with your vehicles' service, major or minor." -David L.